FAQ's
Q: How do I find the right size?
A: Our size guide is available on every product page to help you choose the best fit. If you're between sizes, we recommend sizing up for a more relaxed fit or down for a more snug look.
Q: Are your products unisex?
A: Yes, many of our products are designed to be unisex, with a focus on versatile styles that look great on everyone.
Q: How long does shipping take?
A: Standard shipping typically takes 7-10 business days.
Q: Can I track my order?
A: Yes, once your order is processed, you'll receive a tracking number on your registered email to monitor your delivery status.
Q: Are your products sustainable?
A: Yes, we are committed to sustainability by using eco-friendly materials and responsible production methods to reduce our environmental impact.
Q: How do you ensure product quality?
A: We carefully source premium fabrics and work with trusted manufacturers to deliver durable, high-performance clothing.
Q: How can I contact UrbanUnion?
A: You can reach us through our Contact Us page or email us at [hello@urbanunion.online]. Our team will respond within 24-48 hours.
Q: Do you collaborate with influencers or athletes?
A: Yes, we love collaborating with like-minded individuals who share our passion for fitness and fashion. Reach out to us through our collaboration form for partnership inquiries.
Q: Do you offer discounts or promotions?
A: Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and new arrivals.
Q: what I do If I receive a defective product.
If you receive a defective or wrong product, send us images and video where the defect is clearly shown so that we can verify it and give you a solution.